Cancellation terms for Winter 2020/21 (December 2020 till March 2021)
- Up to 48 hours before the agreed day of arrival, the accommodation contract can be cancelled free of charge by a written declaration.
- In case of non-arrival or premature departure 100% of the agreed package price can be charged.
Cancellation terms from Winter 2021/22
- Reserverations can be cancelled free of charge up to 30 days prior to arrival.
- If cancelled between 30 and 14 days prior to arrival, 50% of the total booking amount will be charged.
- If cancelled up until 14 days prior to arrival, 70% of the total booking amount will be charged.
- For no-shows or early termination of the holiday, up to 100% of the total booking amount may be charged.